knowledge
THAT PROFITS BUSINESS
THE ROI OF TRAINING
An investment in knowledge
pays for itself.
Here's why.
To compete - and win - against online sales and box stores, local businesses need to develop their competitive advantage. The secret is not to compete where you cannot win, but to win where box stores and online providers cannot compete.
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Employee education and training gives you the formula for success. By ensuring that each and every member of your team can deliver your message and consistently provide superior service, you will grow customer loyalty, encourage repeat business, increase sales and increase the average transaction size.
Training drives performance.
Your employees are your most expensive investment and are the frontline to your customers and your community. Training fast-tracks the onboarding process, keeps your best and brightest engaged and loyal to your company and positively impacts morale and performance.
38% Decrease in Absenteeism
SOURCE: 2017 GALLUP AMERICAN WORKERS REPORT
6x Increase in Productivity
SOURCE: ZENGER & FOLKMAN
SOURCE: 2017 GALLUP AMERICAN WORKERS REPORT
2.5 x Increase in Engagement
37% Higher Gross Profits
10% HIgher Customer Ratings
1.5 x In Average Transaction Size
Performance drives sales.
Across every performance measure, companies that invest in training enjoy higher profits, better outcomes and overall perform 45% better than their competitors who do not train.
And protects your business
When put to practice, ethics, compliance and safety create defensibility for your organization against loss and potential litigation.
